Base de Conhecimento
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Leia também
6. Is the email address with which I signed up the only one that I can use as a sender?
(Visualizações: 167739)
6. Is the email address with which I signed up the only one that I can use as a sender? (Visualizações: 167739)
O meu ISP bloqueia o envio de emails na porta 25. O que devo fazer?
(Visualizações: 612079)
O meu ISP bloqueia o envio de emails na porta 25. O que devo fazer? (Visualizações: 612079)
1. Why my emails are going to the spam folder?
(Visualizações: 239283)
1. Why my emails are going to the spam folder? (Visualizações: 239283)
36. How can I change my password?
(Visualizações: 145677)
36. How can I change my password? (Visualizações: 145677)
10. Can I pay via wire transfer?
(Visualizações: 174304)
10. Can I pay via wire transfer? (Visualizações: 174304)
|