Base de Conhecimento
4. What is a "dropped" email?
When an email account to which you're sending produces a bounce (most of the times, because it's non-existent), our system puts it automatically in the "bounce report" folder.
Hence, all future emails addressed to this account (and all others which has produced a similar error) won't be actually sent - and labeled as "dropped" by our system.
This happens because keeping on sending to non-existent addresses is utterly useless, and harms both your delivery rate and our servers.
That said, if you need to deliver anyway your message to a dropped account (for instance because it's existent and it's been dropped because of a temporary issue), you can do that simply erasing it from the bounce report.
Leia também
8. How can I cancel the auto-renewal of my plan?
(Visualizações: 195344)
8. How can I cancel the auto-renewal of my plan? (Visualizações: 195344)
5. My VAT number is not recognized when I pay using Avangate. Why?
(Visualizações: 201694)
5. My VAT number is not recognized when I pay using Avangate. Why? (Visualizações: 201694)
34. Can I use as a sender a different email address from the one I subscribed with?
(Visualizações: 143065)
34. Can I use as a sender a different email address from the one I subscribed with? (Visualizações: 143065)
Quantos e-mails posso enviar por dia? Qual é o tamanho de anexo máximo?
(Visualizações: 408810)
Quantos e-mails posso enviar por dia? Qual é o tamanho de anexo máximo? (Visualizações: 408810)
10. Can I pay via wire transfer?
(Visualizações: 174302)
10. Can I pay via wire transfer? (Visualizações: 174302)
|